Effective Date: March , 2023
Collection of Information
We collect your information when you search for information, request to download content, register for events or demos, contact us, or give us feedback. The collection of your information helps Utility Global better understand your interests and enables Utility Global to improve the Utility Global Website and the products and services that Utility Global offers.
Where you consent in accordance with applicable law, Utility Global can use your personal information to provide you with marketing communications, including, but not limited to, information about Utility Global’s products and services, new launches, promotions, and special offers. You can opt out of receiving marketing communications from Utility Global at any time by writing to Utility Global at email@example.com.
If you opt out of our marketing communications, Utility Global may still contact you in the event of a change to any of Utility Global’s policies regarding the Utility Global Website or for other informational purposes.
When using the Utility Global Website, your usage data is collected automatically, including your device’s internet protocol address, browser type, browser version, the pages of the Utility Global Website that you visit, the time and date of your visit, the time spend on those pages, unique device identifiers, and other diagnostic data, If you access the Utility Global website through a mobile device, additional information may be collected such as the type of mobile device you are using, your mobile device unique identifier, the internet protocol address of your mobile device, your mobile operating system, the type of mobile internet browser you are using, and other diagnostic data. Other information may also be collected such as information that your browser sends.
Information from Third-Party Social Media Services
Links to External Websites
Utility Global uses HubSpot’s system to gather information about your visit to the Utility Global Website. Personal information is stored in HubSpot/Salesforce when you complete product inquiry forms or subscribe to receive email communications from Utility Global. HubSpot gathers non-personal information such as internet protocol address, operating system, web browser, and web pages visited. HubSpot is integrated with Utility Global’s digital properties.
Vidyard (Buildscale Inc.)
Utility Global uses the Vidyard video hosting platform throughout our digital channels. Vidyard is integrated with HubSpot. When users opt-in to HubSpot cookies, reports of video activity such as views and length of view are generated.
The Utility Global Website uses Google Analytics, an online analytics platform offered by Google Inc. to analyze how users interact with the Utility Global Website. By using the Utility Global Website, you consent to having Google Analytics process your personal information, including your internet protocol address. You may adjust the settings on your browser to prevent cookies from being installed.
The Utility Global Website uses Google Adwords, an internet advertising service offered by Google Inc. Your search and browser history may be used by Google Adwords to distribute ads. You may adjust the settings on your browser to prevent cookies from being installed.
Tracking Technologies and Cookies
Utility Global does not knowingly collect, maintain, or use personal information from children, and no part of the Utility Global Website is directed to them. If you learn that your child has provided Utility Global with personal information without your consent, you may alert us at firstname.lastname@example.org. If Utility Global learns that it has collected any personal information from children, Utility Global will promptly take steps to delete such information.
Utility Global will retain your personal information for so long as reasonably necessary to fulfill the purposes for which they are collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, and reporting requirements. Utility Global may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Cross-Border Data Transfer
Your information may be transferred outside of your home country to the United States or other country to enable Utility Global to provide you with our products and services, for marketing purposes, and for information management purposes. Not all countries have laws offering the same level of protection for personal information as those where you are located when your personal information is received by Utility Global. Utility Global will take reasonable steps to transfer your personal information using measures consistent with the legal requirements applicable to the personal information.
Your Privacy Rights
Certain jurisdictions have specific legal requirements and grant privacy rights with respect to personal information. Utility Global will comply with restrictions and any requests you submit as required by applicable law. When you make a request, Utility Global may require that you provide information and follow procedures in order to verify the request and your jurisdiction before responding to you. The verification steps may depend on your jurisdiction and request. If Utility Global is able to verify your request, then the request will be processed in accordance with applicable laws. If Utility Global cannot verify your request, then you may be required to provide additional information to help Utility Global verify your request.